Website repair · Toronto

Broken form or page?
Make it usable again.

A broken form, a page that looks wrong on a phone, or a button that doesn’t work: tell me what is happening. One defined repair costs $275 CAD when it fits within two hours. For several issues, the $750 Website Reliability Reset may be a better fit.

Illustration of a website problem being reviewed and corrected.

The idea, illustrated

From problem to a practical fix.

Find the cause, agree the work, then check the result.

One issueRecovery firstWork agreed in writingResult verified
A useful record of the work
Evidence page from the illustrative Website Health Check reportCover and findings from the illustrative Website Health Check report
Clear findings. Practical next steps.
Website Health Check sample · made-up findings

Make the work visible

See what needs attention. Understand what comes next.

Clear evidence makes a website problem easier to discuss. The sample report shows how findings and next steps can be presented without a wall of technical language.

Choose the right amount of help

One problem, several problems, or not sure?

One defined issue · $275 CAD

Fix One Website Problem

One agreed repair, up to two hours, with a way back and checks afterward. See what is included below.

Describe the problem →
Assessment only · $375 CAD

Website Health Check

Find out what needs attention. Receive a five-part PDF with findings, evidence and a repair plan. Repairs are quoted separately.

See the Health Check →

Prices are in Canadian dollars. Starting prices cover the work described here. Any taxes, subscriptions or other company’s fees are confirmed before payment. Extra work needs your agreement.

Site down after an update, or lost access? See Website Rescue. Need a new site? See Build My Website.

A good fit when

You know what is not working.

This price covers one specific problem. If you are unsure what is wrong, send a short description first. I’ll explain whether a repair, a review or another service fits.

02

A page is visibly damaged

For example, text runs off the screen on a phone, a menu is hard to use or one page looks wrong.

03

You know the change you need

You have identified one correction and want it made carefully, checked and explained.

Included

One agreed repair, with checks afterward.

  • Initial confirmation that the problem and likely repair fit this service.
  • A backup or another practical way to undo the change before work begins.
  • Up to two hours of focused work on the one agreed issue.
  • A check that the repair is online and the affected customer action works.
  • Short written notes explaining the change and any remaining concern.

Repair process

Know how the repair will be handled.

I keep a way to undo the change, check the repair and leave written notes.

  1. Describe the problem

    Agree on the page, what is going wrong and what a successful repair should do.

  2. Confirm access

    Agree on any account access needed and how to share it safely.

  3. Protect and repair

    Keep a practical way back and make the agreed repair.

  4. Check and explain

    Check the repaired page or action and explain anything that still needs attention.

Questions

Know what you are paying for.

What if the repair takes longer than two hours?

Work stops at the agreed limit. I’ll explain what I found and quote any extra work before you decide.

Can I send a list of several fixes?

You can send the list, but this service covers one agreed issue. A Website Reliability Reset may fit better when up to three focused repairs belong together.

Is this emergency support?

No. A site that is offline or has been hacked may need a different service or specialist help. Immediate or round-the-clock support is not included.

One problem, clearly described

Send the page and what should happen instead.

Send the website address, where the problem appears and what you expected to happen. A few sentences are enough. Please leave out passwords.

Request the $275 repair